> For the complete documentation index, see [llms.txt](https://weatherhelp.proalab.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://weatherhelp.proalab.com/subscription-management/how-can-i-get-a-refund.md).

# How can I get a refund?

If you were charged after cancelling the subscription or forgot to cancel your free trial and have been charged, you might be eligible for a refund.

You might be eligible for a refund if:

1. You did not refund an application subscription before (this should be your first application refund).
2. The time between the subscription charge date and your refund request date is no longer than seven (7) days.
3. You did not use application premium features between the subscription charge date and your refund request date.

Please keep in mind **if you cancel a subscription and request a refund, you will not be able to use application premium features**.

**Unfortunately, we can't issue refunds from our end**, but you can follow the instructions below to apply for a refund on Apple App store.

#### **Apple App store** <a href="#apple-app-store" id="apple-app-store"></a>

[Here are the instructions](https://support.apple.com/en-us/HT204084) on how you can apply for a refund on the Apple app store. Apple will review each case individually.